New AI Capabilities Augment Business Power in Latest Release of SAP S/4HANA Cloud Private Edition

SAP recently released SAP S/4HANA Cloud Private Edition 2023 FPS03, packed with new AI, automation capabilities, and usability improvements to transform business operations.

These powerful capabilities help reduce manual effort and empower smarter decision-making while helping businesses stay ahead of the competition. 

Ready to transform your workflows? Discover how these new features can drive success and elevate your operations, and see them in action.

Exploring AI-assisted capabilities 

In the SAP S/4HANA Cloud Private Edition 2023 FPS03 release, innovative AI capabilities continue to be shipped at a fast pace. They help businesses improve employee productivity, assist in decision-making, and provide predictive insights, in order to better adapt to changing demands and better compete in an unpredictable environment. 

New AI capabilities include: 

  • AI-assisted journal upload: This capability simplifies the process of creating journal entries by using generative AI technologies. It is designed to assist accountants in managing large backlogs of period-end journal entries, which are often required for transactions executed outside the accounting system, temporary postings, settlements, accruals, and provisions. By leveraging AI technologies, this feature enhances efficiency and accuracy in managing journal entries, ultimately benefiting accountants and financial departments. 
  • Predictive labor demand planning: Labor demand planning now enables the prediction of planned durations for picking and packing processes, enhancing the efficiency of resource and workload planning. By utilizing historical workload data, the capability provides accurate predictions for task durations, eliminating the need for extensive preprocessing or reliance on engineered labor standards. This feature allows warehouses to optimize labour allocation and reduce inefficiencies by predicting the time required for tasks such as picking, packing, and outbound deliveries. 
  • AI-based explanation of detailed scheduling optimizer results: Production planners often struggle to quickly understand the detailed scheduling optimizer results, as they are intricate and can lack clear explanations. This complexity can leave planners uncertain about the decisions made by the optimizer, making it challenging to address exceptions efficiently. SAP’s AI assistant now includes a capability that offers explanations for detailed scheduling optimizer planning results. Production planners can ask questions in natural language through a chat interface, allowing them to intuitively grasp what occurred during the scheduling process. This helps them to focus on any exceptions. 
  • AI assisted in-house service initiation: Repair shops receive a significant amount of paperwork. Manually converting this paper-based information into the SAP system is labor-intensive and prone to errors, which can lead to data loss, especially under tight deadlines. The AI assisted in-house service initiation leverages the Document Information Extraction service to capture incoming paper documents. The SAP system automatically extracts the necessary data and creates a list of repair objects for the corresponding in-house service. Repair staff then reviews the generated order and continues processing it to completion.

Additions to SAP’s unified copilot Joule

After having released many transactional and navigational use cases with S/4HANA Cloud Private Edition FPS02, we continue our journey with releasing Joule support in these areas: 

  • Dispute management for contract accounting: Transactional capabilities for dispute resolution and payment resolution
  • Revenue accounting and reporting: Transactional capabilities to manage revenue accounting items, manage revenue contracts, revenue contract schedule, combine revenue contracts, and reconcile revenue contracts 
  • Sales: Transactional capabilities to perform single or mass changes to sales order fields, provide issue resolution for sales order fulfilment issues, create sales documents with reference, and fetch billing document information 
  • Service: Transactional capabilities to fetch service confirmation details, reference objects, release service orders and service order items, cancel service confirmations, and complete service confirmations 
  • Asset management: Transactional capabilities to display maintenance orders, maintenance notifications, and maintenance jobs, and perform activities on jobs 
  • Enterprise portfolio and project management: Transactional capabilities to display or change a project work breakdown structure (WBS) element, or network in project builder 
  • Procurement: Transactional capabilities to create purchase requisitions with or without material or service items, show a list of materials or suppliers, update the delivery date for all schedule line items in one or more purchase orders, show the details of purchase order items and workflow approver emails, process invoice reminders
  • Product lifecycle management: Transactional capabilities to fetch details of bills of material and navigate to the Maintain Bill of Material app, and fetch details of change records
  • Convergent invoicing: Transactional capabilities to display clarification cases, billing plans, invoicing documents, and billing requests 

Additional innovations across functional areas

The latest release features a wealth of new enhancements to improve business processes across procurement, finance, manufacturing, R&D, and service and asset management. The enhancements include:

Procurement

Mass change of price scales in central purchase contracts enables procurement professionals to efficiently perform mass changes on central purchase contracts by uploading or downloading scale values for item condition types using Microsoft Excel. 

Finance

  • Improved data integration and flexibility for planning in manage financial plan data app: To continuously optimize the integration between SAP Analytics Cloud and SAP S/4HANA Cloud Private Edition, a new framework in SAP S/4HANA Cloud Private Edition enables users to efficiently configure and schedule jobs for financial plan data to be integrated from SAP Analytics Cloud into SAP S/4HANA Cloud Private Edition.
  • Hedging of subsidiary exposures by treasury center (balance sheet FX risk) aggregates the balance sheet exposures of subsidiaries on treasury center level and performs hedging of the net exposure centrally without any additional internal transactions. 

Manufacturing

  • Manage production models materials app: The production model provides a joint view of the manufacturing bill of material (MBOM) and the shop floor routing to facilitate hand-in-hand definition of the MBOM components and shop floor production steps, supported by a 3D visual of the header material of the MBOM. 
  • Check optimization log app: Increased transparency for production planners is available through insights into status indicators, runtime metric, cost, and solution quality metrics. 

R&D

  • Project cost overview and project cost line items apps to include service transactions: Project cost and revenue transparency for the service business managed projects is possible by analyzing service contract items and service order items assigned to WBS elements.
  • Standard contents for dangerous goods regulations allow users to continuously consume up-to-date compliance requirements for dangerous goods management by benefiting from a simplified process to receive fast and frequent updates of dangerous goods regulations. 

Service Management

Service hierarchy with collective accounting: Enhance commercial flexibility in creating bundled service offerings by grouping of service order items into service hierarchy and by consolidating financial reporting and revenue recognition. 

Asset Management

  • Manage maintenance orders simplifies the management of maintenance orders. With this new SAP Fiori app, the planner can display a comprehensive list view of maintenance orders, create maintenance orders, and process individual orders. 
  • “As-found” data recording in performance maintenance job: Improve recording of asset reliability data by recording the as-found condition of the maintained asset in a proactive maintenance job without an assigned maintenance notification.

SAP is resolutely at the forefront of the AI revolution, embedding ever more capabilities in SAP S/4HANA Cloud Private Edition. We redefine how businesses run and how people work, and this is only the beginning. We are working on new agentic capabilities soon available via Joule, underpinned by our recent launch of SAP Business Data Cloud

With the FPS03 release, our aim is to equip businesses with new capabilities to increase their level of automation, improve their users’ experience, boost their efficiency, and uncover new business opportunities.  

To see these innovations in action, make sure to join our upcoming webinar, which will deep dive into the new AI functionalities and other innovations introduced here. You can also learn more about our recent innovations by reading: What’s New in SAP S/4HANA and SAP S/4HANA Cloud Private Edition 2023 FPS03.


Maura Hameroff is senior vice president of Cloud ERP Product Marketing at SAP.

Sign up for the SAP News Center newsletter and get stories and highlights delivered straight to your inbox each week

One Year On: SAP S/4HANA Brings Continued Success to Ericsson

WALLDORF SAP SE (NYSE: SAP) today shared that one year since Ericsson implemented SAP S/4HANA, the company has reduced project costs by 30 percent and is now looking to leverage AI-driven analytics.

“We are now looking forward to further optimizing and refining our processes,” said Tobias Ralsgård, head of finance digital transformation at Ericsson, one of the world’s leading providers of information and communication technology, with operations in over 180 countries and more than 94,000 employees. “The goal is to establish a more standardized, AI-driven and automated financial environment. This includes utilizing real-time data analysis and AI-driven insights directly within SAP software. Another key area of interest is automated compliance and fraud detection, where AI will help identify suspicious transactions and flag potential regulatory violations,” he added.

Ericsson completed its transition to SAP S/4HANA in 54 hours, setting a new industry benchmark for executing large-scale and complex system projects. With multiple solutions implemented, Ericsson and SAP’s partnership spans technical innovation projects and direct system support across key business areas such as finance, supply chain, HR, procurement and more.

With SAP S/4HANA, the company gained access to the latest business support tools and continuous system updates and improvements and has now launched its next project to fully leverage the software’s standard functionalities, initially focusing on finance. This initiative is expected to be completed in the first quarter of 2026.

Instead of a full-scale rebuild, Ericsson opted for a phased approach. Tapping into downtime optimized conversion methodology from SAP that significantly reduces the time required to migrate and convert data to SAP S/4HANA, Ericsson used SAP’s standard tools to sequentially execute the transition instead of setting up a parallel environment.

SAP S/4HANA helps Ericsson continuously evaluate and implement new technologies instead of being constrained by a custom-built system, freeing the company to further optimize its processes, analyze its operations in real time and maintain a competitive edge.

Visit the SAP News Center. Follow SAP at @SAPNews.

Media Contacts:
Ulrika Wass, +46 73 827 1074, ulrika.wass@sap.com, CET
Lesa Plingen, +49 622 776 9000, lesa.plingen@sap.com, CET
SAP Press Room; press@sap.com

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2024 Annual Report on Form 20-F.
© 2025 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

The Power of Pro Bono: Breaking Barriers and Fostering Innovation

International Women’s Day offers an opportunity to recognize the achievements of women worldwide, reflect on their historical contributions, and share inspiring stories of strength and resilience.

SAP is powering equitable access to economic opportunity, education and employment, and the circular economy

There is as much to celebrate today as there is from our shared past. Women’s entrepreneurship is growing, with 38 percent of micro, small, and midsize enterprises being women-owned and 10 million women-owned businesses operating in developing countries.

One of SAP’s industry-leading, strategic corporate social responsibility (CSR) focus areas is powering equitable access to economic opportunity and employment, in alignment with our vision of helping the world run better and improving people’s lives.

Through our immersive and virtual pro bono consulting programs, SAP employees collaborate with hundreds of impact-driven businesses that are putting people and planet first. Many of these businesses are inspiring women-founded and led enterprises that create long-term, sustainable impact for their communities by directly empowering economic opportunities and employment for many. This has a ripple effect, as it not only directly benefits the impact business or individuals, but it also can lead to poverty alleviation, higher income potential, and stable living environments for those individuals, their families, and the communities they live in and contribute back to.

By sharing their experience and expertise with these impact businesses, our employees can deliver on the promise of our CSR strategy while growing in their leadership competencies and driving positive change for future generations.

SAP Social Sabbatical is one of our flagship pro bono consulting programs that enables employees to share their knowledge and skills with impact businesses across the globe. Created in partnership with our long-time strategic partner Pyxera Global, employees are placed on highly diverse teams and dedicate their professional expertise during a unique, immersive one-month assignment solving concrete strategic challenges for client organizations.

In 2023, one of the program’s assignments was in Jakarta, Indonesia, and partnered with an impact business called TORAJAMELO. TORAJAMELO is a slow fashion brand addressing the issue of migration from rural communities, particularly for women, and supporting job creation in these communities. They focus on reviving rural economies with sustainable weaving, creating an ecosystem for more than 1,200 women weavers that improves their ability to self-support through financial stability and connect back to their culture, while also promoting sustainable fashion.

In partnership with TORAJAMELO, the SAP team drove research and development of a lifestyle rating system for their online fashion cooperative, with recommendations for brand recognition and a dedicated sales channel for artisanal products. Their work supported TORAJAMELO’s long-term social and environmental impact for their customers and beneficiaries, and greatly impacted the employee consultants themselves, personally and professionally.

For SAP participant Bibiana Becker, the sabbatical reinforced many of her existing worldviews: “The world is interconnected, and we need to help each other and provide those who lack it with access to education and sustainability knowledge. The women who lead TORAJAMELO are strong, resilient, and hard-working. TORAJAMELO is saving lives.”

One of these women, TORAJAMELO CEO Aparna Bhatnagar Saxena, shares why doing work that directly impacts the lives of women is so meaningful.

“I am able to work directly on the economic enablement of women, minimizing negative damage on the environment and focusing on revamping our education systems,” she said. “I am a firm believer for a fairer and more prosperous world. Women belong in all decision-making areas of work and life, and all they need is exposure and a platform to develop their skills and capture the opportunities.”

When asked if there were any unexpected benefits of working with her SAP pro bono team, Aparna shared, “We found champions who cared about what we are doing.”

The opportunity to work with TORAJAMELO opened a wider worldly perspective for the SAP team. Sergio Pascual Logarzo noted how his experience working with them personally and professionally impacted him.

“Their dedication and commitment to advancing this cause has been a source of daily inspiration,” he confirmed. “By working with people of different backgrounds, both SAP colleagues and external stakeholders, I gained a new perspective on cultural and social dynamics, learning to see solutions from a more inclusive angle.”

Another incredible women-led organization that SAP pro bono consultants partnered with last year, among others, was the host organization, Maide Mutfak, in Istanbul, Turkey. Maide is a kitchen incubator that provides both access to production facilities and business consulting, and catering services that emphasize sustainability and inclusivity. The organization empowers local food entrepreneurs and reduces their costs while providing employment and development opportunities to nearby disadvantaged communities, including many women facing socio-economic challenges.

The SAP team built a strategic business plan for Maide, including a powerful messaging framework and business development road maps.

Reflecting on her experience working alongside Maide and the new skills she now brings to her daily work, SAP participant Charmel Bence shared, “Our host client was very welcoming and appreciated every effort we made to understand their business and their challenges. It was very humbling to get to know them and witness their passion, commitment, and perseverance to succeed. Working with Maide has affirmed the need to first seek to understand. Take time to actively listen and walk in their shoes.”

Pro bono consulting at SAP is truly an innovation exchange, with the impact businesses adopting new ways of tackling their challenges as they scale and make an even greater impact, and SAP employees being exposed to sustainable business models and bringing new or expanded ways of thinking to their teams at SAP.

“This experience deeply reinforced my belief in the importance of equitable inclusion while expanding my understanding of the challenges faced by under-resourced food entrepreneurs,” shared SAP participant Danielle Zhang. “Seeing firsthand the systemic barriers they encounter — whether access to funding, industry knowledge, or market opportunities — has made me even more aware of the critical role we play in leveling the playing field. True inclusion isn’t just about providing resources, it’s about creating an ecosystem of support, mentorship, and community that empowers diverse entrepreneurs to thrive.”

Collaboration with impact businesses, including those that are women-founded and led, and those that directly support women through pro bono consulting underscores the power of the collective, and the multiplier effect of impact. Working together, corporations and impact businesses are both made stronger through the reciprocal sharing of skills and talents and the shared safety to step outside of comfort zones and gain new perspectives.

With over 11 million impact businesses operating worldwide, this exchange brings business value back to SAP and scales the important work of these organizations, driving further economic and employment opportunity out to the communities they serve.

As we celebrate International Women’s Day, the experiences from employees and the inspirational host clients they worked with are a reminder of the extraordinary achievements of women worldwide and the importance of continued efforts to empower their endeavors. These initiatives represent another undeniable way that SAP is helping the world run better and improving people’s lives, one community at a time.


Julia Donovan is program manager of SAP Social Sabbatical for SAP CSR at SAP.

Subscribe to the SAP News Center newsletter and get stories and highlights delivered straight to your inbox each week

SAP Announces Winners of Regional Partner Excellence Awards

SAP Regional Partner Excellence Awards locally recognize partner success in sales, innovation, technology, services, and solution areas within each region.

As part of SAP’s portfolio of prestigious partner recognition programs, in-region winners are announced at local kick-off events at the beginning of each year. Recognized for the value they deliver, these partners transform customer businesses for future success by harnessing cloud technology. To inspire continued innovation and to serve as a testament of their top performance, SAP proudly recognizes these partners in front of their peers for their exceptional customer impact.

Recipients of these prestigious awards are selected from SAP’s wide-ranging partner base. Regional representatives designate a steering committee to review, vet, and rank achievements using system-generated data on key metrics aligned with SAP’s communicated business strategies.

Congratulations to the 2025 winners for this esteemed recognition!


SAP Regional Awards for Partner Excellence in 2025

Recipients by Region

Middle and Eastern Europe (MEE) 

  • SAP MEE Award for Partner Excellence 2025 for Cloud Performance: All for One Group SE 
  • SAP MEE Award for Partner Excellence 2025 for GROW with SAP: Cpro Industry Projects & Solutions GmbH 
  • SAP MEE Award for Partner Excellence 2025 for SAP Store: SYNCPILOT S.P.S.A. GmbH 
  • SAP MEE Award for Partner Excellence 2025 for Solution Extensions: Open Text Software GmbH 
  • SAP MEE Award for Partner Excellence 2025 for Advisor and Integrator: Accenture ASG 
  • SAP MEE Award for Partner Excellence 2025 for Cloud Delivery: NTT DATA Business Solutions AG 
  • SAP MEE Award for Partner Excellence 2025 for Cloud Competence: KPMG AG Wirtschaftsprüfungsgesellschaft 
  • SAP MEE Award for Partner Excellence 2025 for Customer Value: NTT DATA Business Solutions AG 

Latin America and Caribbean (LAC) 

  • SAP LAC Award for Partner Excellence 2025 for Intelligent Spend and Business Network: ADP Consultores  
  • SAP LAC Award for Partner Excellence 2025 for SAP Customer Experience: NTT DATA Business Solutions (Brazil) 
  • SAP LAC Award for Partner Excellence 2025 for SAP SuccessFactors Solutions: DBR Consultoria e Tecnologia Ltda. (Delaware Consulting) (Brazil) 
  • SAP LAC Award for Partner Excellence 2025 for SAP Business Technology Platform: SEIDOR (Brazil) 
  • SAP LAC Award for Partner Excellence 2025 for SAP S/4HANA Cloud Public Edition: SEIDOR (Brazil) 
  • SAP LAC Award for Partner Excellence 2025 for Digital Supply Chain: Exed Consulting (Brazil) 
  • SAP LAC Award for Partner Excellence 2025 for RISE with SAP S/4HANA Cloud: MIGNOW (Brazil) 
  • SAP LAC Award for Partner Excellence 2025 for Solution Extensions: msg global solutions 
  • SAP LAC Award for Partner Excellence 2025 for SAP Store, SAP Endorsed Apps: DataXtream 
  • SAP LAC Award for Partner Excellence 2025 for Delivery Quality: Numen IT Solucoes em Tecnologia Ltda. (Brazil) 
  • SAP LAC Award for Partner Excellence 2025 for Customer Loyalty: MQA Business Consultants S.A. 
  • SAP LAC Award for Partner Excellence 2025 for Global Strategic Services Partners: IBM de Chile S.A.C. 
  • SAP LAC Award for Partner Excellence 2025 for Digital Demand Generation: Cast group (Brazil) 
  • SAP LAC Award for Partner Excellence 2025 for SAP Business One: Ramo (Brazil) 
  • SAP LAC Award for Partner Excellence 2025 for Top Performance: BCI Consulting SRL (North) 
  • SAP LAC Award for Partner Excellence 2025 for Partner-Driven Business: Infocenter (South) 
  • SAP LAC Award for Partner Excellence 2025 for Innovation: Numen IT Solucoes em Tecnologia Ltda. (Brazil) 

North America 

  • SAP North America Award for Partner Excellence 2025 for Total Indirect Contribution: NTT DATA Business Solutions 
  • SAP North America Award for Partner Excellence 2025 for Indirect Business, SAP S/4HANA Cloud Public Edition: Syntax 
  • SAP North America Award for Partner Excellence 2025 for Indirect Net-New Customer Acquisition: NTT DATA Business Solutions 
  • SAP North America Award for Partner Excellence 2025 for Indirect Marketing: Answerthink 
  • SAP North America Award for Partner Excellence 2025 for Indirect Customer Success Stories: Syntax 
  • SAP North America Award for Partner Excellence 2025 for Service Growth with Indirect Customers: Syntax 
  • SAP North America Award for Partner Excellence 2025 for Indirect Post-Sales: NTT DATA Business Solutions 
  • SAP North America Award for Partner Excellence 2025 for Emerging Indirect Partner: The Silicon Partners Inc. 
  • SAP North America Award for Partner Excellence 2025 for Indirect Line-of-Business Performance: Analysis Prime 
  • SAP North America Award for Partner Excellence 2025 for Solution Extensions, Revenue: OpenText 
  • SAP North America Award for Partner Excellence 2025 for Solution Extensions, Growth: Smart Energy Water 
  • SAP North America Award for Partner Excellence 2025 for SAP Store, Revenue: Icertis 
  • SAP North America Award for Partner Excellence 2025 for SAP Store, Growth: Thomson Reuters 

Europe, Middle East, and Africa (EMEA) 

  • SAP EMEA Award for Service Partner Excellence 2025 for RISE with SAP, Overall Contribution: Accenture 
  • SAP EMEA Award for Service Partner Excellence 2025 for RISE with SAP, High-Growth Contribution: IBM 
  • SAP EMEA Award for Service Partner Excellence 2025 for Indirect Business: Deloitte 
  • SAP EMEA Award for Service Partner Excellence 2025 for SAP S/4HANA Cloud Public Edition: Deloitte 
  • SAP EMEA Award for Service Partner Excellence 2025 for Certification: EY 
  • SAP EMEA Award for Service Partner Excellence 2025 for Special Recognition: KPMG 
  • SAP EMEA Award for Service Partner Excellence 2025 for Business AI: Accenture 
  • SAP EMEA Award for Service Partner Excellence 2025 for Line of Business: Accenture 
  • SAP EMEA Award for Service Partner Excellence 2025 for Cloud Adoption: Capgemini 
  • SAP EMEA Award for Partner Excellence 2025 for Cloud Delivery Excellence: Inetum 
  • SAP EMEA Award for Partner Excellence 2025 for Overall Cloud Achievement: SEIDOR 
  • SAP EMEA Award for Partner Excellence 2025 for Overall Cloud Achievement, New Partner: KaarTech 
  • SAP EMEA Award for Partner Excellence 2025 for Corporate Social Responsibility: NTT DATA Business Solutions 
  • SAP EMEA Award for Partner Excellence 2025 for Solution Extensions, Achievement: Implico 
  • SAP EMEA Award for Partner Excellence 2025 for Solution Extensions, Growth: Tricentis 
  • SAP EMEA Award for Partner Excellence 2025 for Solution Extensions, Highest Bookings: OpenText 
  • SAP EMEA Award for Partner Excellence 2025 for SAP Store, Validated and Spotlight Performance: Phenom 
  • SAP EMEA Award for Partner Excellence 2025 for SAP SuccessFactors Solutions: Inetum 
  • SAP EMEA Award for Partner Excellence 2025 for Digital Supply Chain: Delaware 
  • SAP EMEA Award for Partner Excellence 2025 for SAP Customer Experience: KPS 
  • SAP EMEA Award for Partner Excellence 2025 for Intelligent Spend and Business Network: NTT DATA Business Solutions 

Asia Pacific Japan (APJ) and Greater China (GC) 

  • SAP APJ Award for Partner Excellence 2025 for Overall Value-Added Reseller: SGN Software Private Limited 
  • SAP APJ Award for Partner Excellence 2025 for Global Strategic Services Partner: Accenture 
  • SAP APJ Award for Partner Excellence 2025 for Multi-Cloud Champion: PwC 
  • SAP APJ Award for Partner Excellence 2025 for Regional Strategic Services Partner: FPT 
  • SAP APJ Award for Partner Excellence 2025 for Hyperscaler: Amazon Web Services 
  • SAP APJ Award for Partner Excellence 2025 for Midmarket: NTT DATA 
  • SAP APJ Award for Partner Excellence 2025 for New Cloud Partner: KPMG Assurance and Consulting Services 
  • SAP APJ Award for Partner Excellence 2025 for Partner-Led Business: NTT DATA 
  • SAP APJ Award for Partner Excellence 2025 for RISE with SAP: Accenture 
  • SAP APJ Award for Partner Excellence 2025 for GROW with SAP: NTT DATA 
  • SAP APJ Award for Partner Excellence 2025 for SAP SuccessFactors Solutions: Deloitte 
  • SAP APJ Award for Partner Excellence 2025 for Intelligent Spend and Business Network: Accenture 
  • SAP APJ Award for Partner Excellence 2025 for SAP Customer Experience: NTT DATA 
  • SAP APJ Award for Partner Excellence 2025 for SAP Business Technology Platform: Deloitte 
  • SAP APJ Award for Partner Excellence 2025 for Managed Service Provider: Accenture 
  • SAP APJ Award for Partner Excellence 2025 for Innovation: Docusign 
  • SAP APJ Award for Partner Excellence 2025 for Business AI, Global Strategic Services Partner: PwC 
  • SAP APJ Award for Partner Excellence 2025 for Business AI: JSOL Corporation 
  • SAP APJ Award for Partner Excellence 2025 for Solution Extensions: OpenText 
  • SAP GC Award for Partner Excellence 2025 for Best Cloud Partner, Mainland China: Hand Enterprise Solutions Company Ltd.  
  • SAP GC Award for Partner Excellence 2025 for Best Cloud Partner, Taiwan: IBM Consulting Taiwan 
  • SAP GC Award for Partner Excellence 2025 for Best Cloud Partner, Hong Kong: IVC Solutions Limited 
  • SAP GC Award for Partner Excellence 2025 for Global Strategic Services Provider: Deloitte 
  • SAP GC Award for Partner Excellence 2025 for GROW with SAP: BosCloud Jiangsu Science and Technology Co. Ltd.

Leticia Ramirez is a regional partner awards manager at SAP.

Get the latest SAP news delivered to your inbox once a week

The Future of AI for Talent Management: Shifting Perspectives to Drive Potential

The conversation around artificial intelligence (AI) in HR has only grown louder over the past year. 2024 was “the year of AI,” when organizations began exploring AI’s potential to streamline processes, accelerate talent acquisition, and fuel skills-based talent management. As we step into 2025, the focus is shifting from considering how AI can drive efficiencies to embracing AI to enable organizations to enhance their people strategies and future-proof organizational goals. 

Unlock the potential of your people and your organization with SAP SuccessFactors

AI is no longer just a tool for automation but is becoming a cornerstone of HR transformation and needs to be placed at the center of talent management strategies. Organizations are now prioritizing AI-driven talent intelligence to strengthen decision-making, build more dynamic, skills-based workforces, and ensure employees are equipped with the right skills for the future. This shift reflects a growing interest in understanding how AI can empower workforces to adapt, grow, and thrive.

As AI continues to reshape the world of work, organizations are examining how to maximize its impact on delivering meaningful outcomes for their people and business. HR leaders are moving beyond traditional approaches for hiring, employee development, and talent management—embracing AI to power skills-based strategies that align talent decisions to evolving business needs. Grundfos, one of the world’s leading pump and water solutions companies, sees digital HR solutions as key to becoming a skills-based organization, enabling data-driven decisions to support its business outcomes. “We are excited and engaged about the potential of the talent intelligence hub in SAP SuccessFactors solutions,” shares Søren Nielsen, Grundfos’ business architect of HR Technology. “By shifting our focus from job descriptions to skills and embracing intelligent technologies such as AI, we can help inspire our people to grasp new opportunities and address skills shortages in clever ways.”

Recent research findings show that while organizations are beginning to adopt AI for HR, employees have mixed feelings about its role. While many recognize its potential to improve hiring processes, personalize career development, and create tailored learning journeys, there remain concerns about bias, security, and ethical implications. To build trust, organizations must take a responsible approach to AI, ensuring transparency, governance, and fairness measures are at the core of their AI strategy. A few ways organizations can foster credibility with their people include offering training and resources to understand the fundamentals of AI, providing opportunities for employees to work with AI in practical settings, and offering clear communication around how AI works and the expected impact it will have on an employee’s experience.

As businesses strive to stay competitive, it’s critical for HR leaders to understand how to unlock the full potential of AI. Organizations that proactively integrate AI into their talent management strategies will be better positioned to create more agile, future-ready workforces. A top priority in 2025 will be ensuring HR teams have the right knowledge, tools, and resources to effectively leverage AI to deliver impactful results, enabling their businesses and people to stay ahead.

Interested in learning more about how AI can enhance your people strategies and unlock new potential for your workforce? Hear from experts to learn about the future of AI for talent management, explore our latest research insights, and see an engaging demo of the latest AI-driven innovations in SAP SuccessFactors solutions.


Get the latest SAP news delivered to your inbox once a week

SAP Named a Strategic Challenger in 2025 Fosway 9-Grid™ for Learning Systems

We are excited to announce that SAP has been named a Strategic Challenger in the 2025 Fosway 9-Grid™ for Learning Systems, a multidimensional learning market analysis model. According to Fosway, Strategic Challengers “provide solid performance with solutions that have a richer and broader suite of capability than most other solutions in the Fosway 9-Grid™.”

Investing in learning and talent development has become more critical than ever for organizations, especially in today’s fast-paced and ever-changing business landscape. According to the World Economic Forum, employers expect 39% of key skills required in the job market will change by 2030. As technological advancements like AI reshape industries, organizations must equip their workforce with the skills necessary to adapt and stay competitive. At the same time, employees today are increasingly seeking more personalized opportunities for growth and development.

Balance organizational and individual skills needs with an AI-driven learning management solution

SAP continues to drive innovation in learning and talent development with the enhanced, integrated learning experience in SAP SuccessFactors Learning. A redesigned homepage helps streamline access to required, role-based, and interest-driven learning, while AI-powered tools can automate skills identification and provide personalized recommendations for learning. Customizable templates and enhanced search can further improve accessibility, creating a seamless learning journey.

Additionally, SAP recently launched SAP SuccessFactors Career and Talent Development, an AI-driven solution that can provide personalized career guidance, helping employees develop the skills and experiences needed for growth. Both SAP SuccessFactors Learning and SAP SuccessFactors Career and Talent Development are powered by the talent intelligence hub, a single source of truth for workforce skills that helps enhance visibility and alignment across the talent lifecycle and is built into SAP SuccessFactors Performance & Goals. These innovations can enable organizations to upskill, retain talent, and build a workforce ready for the future.

“In a tight talent market, building skills is a critical issue for all organizations,” said David Wilson, CEO of Fosway Group. “Too many providers fail to offer personalized, relevant experiences that make an impact. Reflecting its status as a Strategic Challenger, SAP continues to invest in enhancing how learning ensures both employees and organizations thrive in a rapidly evolving skills landscape.”

Organizations of all sizes—from large enterprises to midsize companies—leverage SAP SuccessFactors Learning to help drive their compliance and skills strategies and create a culture centered around continuous learning.

Grundfos, one of the world’s leading pump and water solutions companies, is leveraging the power of the talent intelligence hub in SAP SuccessFactors solutions to become a skills-first organization by shifting the focus from job titles and degrees to a comprehensive understanding of employees’ skills.

 “We had been working with skills and competencies for quite some time before the [talent intelligence] hub,” said Søren Nielsen, Grundfos’ business architect for HR Technology. “But the AI enablement and support are already providing different opportunities to address our skills shortage. In terms of educating and growing our people, we can see how the [talent intelligence] hub can recommend the right training at the right time to help people develop the right skills. Maintaining taxonomies, skills, competencies, and behaviors was a huge, cumbersome task when these were connected to roles. Now, we have boiled it down to talking only about skills. And we can set up a framework that supports both the role and the individual with a top-down and bottom-up approach.”

Purolator, one of Canada’s largest courier companies, chose SAP to unify its HR processes and support and develop its frontline teams. With SAP SuccessFactors Learning, the company launched an award-winning leadership development program to transform managers into leaders. “Overall, the program has generated over CAD 21 million in saved revenue,” said Tennyson Devoe, senior director of Safety and Organizational Excellence at Purolator. “Furthermore, we’ve seen a significant reduction in our injury frequency rate and improved union relations.” The program also gave frontline managers the skills to help a long-tenured workforce adapt to new ways of working.

Looking ahead, we are excited to continue innovating in talent management, skills, and the learning user experience to help our customers solve their biggest challenges, address critical skill gaps, and prioritize their greatest differentiators—their people.

Learn about our position in the 2025 Fosway 9-Grid™ for Learning Systems and discover more about SAP SuccessFactors Learning.


Vinita Venkatesh is vice president of Product Management for SAP SuccessFactors Learning

Connect with SAP News on LinkedIn and stay up-to-date

Mastering the Art of Strategic Planning with SAP Ariba Category Management

In our journey towards the triple crown of strategic procurement, we’ve explored how SAP Spend Control Tower can provide crucial insights into your procurement landscape. Now, let’s delve into the second phase: planning.

How do we incorporate your business objectives, your organization’s knowledge and skill sets, and transform those valuable insights into a robust strategy that drives real business value? Enter SAP Ariba Category Management, a powerful solution that can elevate procurement planning from a mundane task to a strategic imperative.

The triple crown of procurement: It includes insights (from SAP Spend Control Tower), planning (with SAP Ariba Category Management), and action (with SAP Ariba Sourcing). In this article, we’re focusing on planning and SAP Ariba Category Management.

The evolution of procurement planning

Gone are the days when procurement planning meant endless spreadsheets and protracted meetings. In today’s dynamic business environment, we need a more agile, intelligent, and collaborative approach. SAP Ariba Category Management can offer just that—a sophisticated solution that can harness the power of artificial intelligence (AI) and human expertise to help craft procurement strategies that align with your organization’s objectives.

SAP Ariba Category Management: Your strategic planning ally

Think of SAP Ariba Category Management as a highly intelligent assistant, versed in procurement best practices, capable of processing vast amounts of data, and available 24/7. Here’s how it can transform the planning process:

1. Digitalize and streamline strategy development

SAP Ariba Category Management can provide a centralized platform for collaborative strategy development. It’s akin to a virtual command center where your entire team can ideate, plan, and execute strategies seamlessly.

The solution can guide users through the process, offering frameworks and recommendations based on industry best practices. It’s like having a procurement expert at your side, helping you navigate complexities and uncover hidden opportunities.

Category strategy summary: In this example, all members of the team can contribute and collaborate on a category strategy, leveraging AI to guide each team member.

2. AI-powered analysis for enhanced decision-making

The solution can leverage AI to generate sophisticated analyses like Kraljic matrices and Porter’s Five Forces with remarkable speed and accuracy. However, it’s crucial to understand that this technology doesn’t aim to replace human expertise—rather, it enhances it.

Procurement professionals can refine these AI-generated analyses with their own insights and experience, creating a powerful synergy between machine intelligence and human wisdom.

AI-generated analysis: The above images show how sourcing best practices are intelligently embedded into your process. Left: Porter’s Five Forces; right: Kraljik.

3. Seamless collaboration for category managers

SAP Ariba Category Management can transform the often-challenging task of aligning multiple category managers into a streamlined, collaborative process. The solution can enable real-time cooperation, allowing team members to share insights, discuss strategies, and align on objectives efficiently.

Guided, insight-driven category management helps drive key procurement goals and positive outcomes

Real-world impact: From insights to action

Let’s illustrate how this works in practice. After analyzing your spend data in SAP Spend Control Tower, you’ve identified that IT hardware costs are escalating. You initiate a new strategy project in SAP Ariba Category Management.

The system automatically imports relevant data and generates a Kraljic matrix for your IT hardware category. You observe that most of your spend falls in the “Strategic” quadrant—high value, high risk. The AI suggests considering a multi-sourcing strategy to mitigate risk.

You share this insight with your global team through the platform. Your APAC colleague identifies a promising new supplier, while your European counterpart shares successful experiments with leasing options to reduce upfront costs.

Collaboratively, you develop a comprehensive strategy that includes:

  • Diversifying the supplier base to reduce risk
  • Exploring leasing options for non-critical hardware
  • Negotiating volume discounts with top suppliers
  • Implementing a standardization program to reduce variability

This entire process, which might have taken weeks traditionally, is now completed in hours. Moreover, the system maintains a clear audit trail, facilitating easy tracking of strategy execution.

The human touch in a digital world

While SAP Ariba Category Management can bring powerful digital capabilities to procurement planning, it’s essential to remember that it’s designed to augment, not replace, human expertise. The solution helps free procurement professionals from routine tasks, allowing them to focus on high-value activities like relationship building, strategic negotiations, and driving innovation.

Think of it as your procurement superpower. It can give you the insights to make better decisions, faster.

Looking ahead: The future of procurement planning

As we wrap up, we want you to imagine the possibilities. With solutions like SAP Ariba Category Management, we’re not just improving our planning process—we’re reinventing it. We’re moving from reactive to proactive, from guesswork to data-driven decisions, from siloed thinking to collaborative strategy.

Example of reinventing the process: During category strategy development, team members want to assess if the overall strategy meets objectives.

This evolution positions procurement not just as a support function, but as a true strategic partner to the business. It enables procurement teams to respond swiftly to market changes, align more closely with organizational goals, and drive sustainable value creation.

In our next article, we’ll explore how to execute these well-crafted plans using SAP Ariba Sourcing. After all, in procurement, as in any strategic endeavor, effective execution is the key to turning plans into tangible results. Stay tuned as we complete our journey towards the triple crown of strategic procurement.


Sudy Bharadwaj is global vice president of Strategic Engagements for SAP Finance and Spend.
Cindy McKendry is director of Corporate Communications for Intelligent Spend and Supply Chain at SAP.

Top image courtesy of SAP employee Karsten Hohage.

Sign up to receive weekly news highlights from the SAP News Center

Compass, Map, and Vehicle: Three Tools for a Smooth Move

Success, even of large-scale IT projects, can depend on much more than technical readiness and the budget to greenlight it. The move from an existing SAP ERP system to SAP S/4HANA Cloud Private Edition is one that requires careful preparation and execution. To make this transition as smooth and secure as possible, SAP provides a wide array of tools to support every phase of cloud ERP migration.

Here, three critical tools that can help prepare systems, maintain operations, and execute a migration with precision are highlighted. But remember, this is only a snapshot of the comprehensive portfolio featured in the free guide, “Mapping your journey to SAP S/4HANA Cloud Private Edition.”

The Custom Code Migration app: For preparation with clarity

Before embarking on any journey, it’s essential to know where you’re starting from—and to take stock of your current situation. The SAP Fiori app “Custom Code Migration” can act as a guide, helping IT teams assess their existing systems and custom code objects with precision. It can identify which elements are obsolete, which require adaptation, and which can seamlessly transition across.

Get a tailored-to-fit cloud ERP that adapts to your organization’s unique transformation

Custom code often reflects years of adjustments—useful in their time but not always efficient for modern systems. By shedding unnecessary complexity, this app can ensure your cloud migration starts with a lean, optimized core. It can provide clarity, helping IT leaders make confident decisions about what to carry forward and what to leave behind.

The Custom Code Migration app works hand in hand with the SAP Readiness Check toolset, which can provide a comprehensive system analysis before migration. By combining both, organizations can gain a full picture of their existing landscape, helping to ensure that custom code, system compatibility, and necessary adaptations are all factored into the transition strategy. This upfront preparation helps set the tone for a smoother transition, making the migration process more strategic and less reactive.

Every successful cloud migration needs three things: a compass to set the direction, a map to navigate the landscape, and a vehicle to carry you to your destination. These SAP tools can provide exactly that—guidance, connection, and execution for your SAP S/4HANA Cloud journey.

SAP Integration Suite: For seamless connection

A migration is never purely about the new. It’s about maintaining critical connections as you transform. SAP Integration Suite can enable consistent, reliable integration across legacy systems, cloud platforms, and third-party solutions, ensuring operational continuity throughout any transition.

Etex, a global building materials leader, is just one example of how this suite can make a difference. With operations in 45 countries, the Belgian firm needed to unify its systems during its migration to SAP S/4HANA. SAP Integration Suite delivered prebuilt connectors, low-code tools, and robust APIs that streamlined integrations and created a cohesive digital ecosystem​. This not only ensured smooth day-to-day operations but also set the stage for scalable, global growth.

SAP continuously enhances the suite with new features and updates to keep pace with evolving technology. This customer-focused approach helps minimize effort and complexity for businesses transitioning to SAP S/4HANA, helping them benefit from the latest innovations in integration. Moreover, SAP Integration Suite fully supports the clean core strategy, reducing system modifications and complementing SAP’s data migration and conversion tools to enable a more streamlined and efficient transition.

For IT leaders, SAP Integration Suite can offer functionality—and peace of mind, too. By simplifying and securing integrations, it helps support both the immediate migration and the future evolution of business processes.

SAP S/4HANA migration cockpit: For precision execution

Similarly significant when it comes to data migration is precision. SAP S/4HANA migration cockpit helps ensure that critical data is transferred accurately and efficiently, working to minimize risks and downtime during the transition.

The cockpit can provide predefined templates and a structured process for migrating legacy data into SAP S/4HANA Cloud Private Edition. By reducing the complexity of data transfer, it helps ensure that IT teams can focus on readiness and reliability, knowing their business-critical information is secure.

SAP S/4HANA migration cockpit is one of several tools available for data migration, primarily suited for greenfield implementations. For system conversions or brownfield implementations, the Software Update Manager tool is the key, while SAP Business Transformation Center can support selective data transitions. Choosing the right approach depends on an organization’s migration strategy and business requirements.

Data migration is one of the most crucial steps in the transition journey, bringing together all the preparation and integration efforts. However, successful migration doesn’t end here—data and process validation follow to ensure everything is functioning as expected, paving the way for a strong foundation for future innovation and growth.

A utility belt of tools awaits

As mentioned, SAP’s portfolio doesn’t end there. The final section of “Mapping your journey to SAP S/4HANA Cloud Private Edition” highlights 15 essential tools designed to help assess, plan, implement, and monitor your migration. From SAP Readiness Check to SAP Data Services and ABAP development tools, these solutions can offer additional support to help ensure every phase of your project is a success.

Explore the full suite of SAP tools and learn how they can simplify your migration.


Uwe Grigoleit is senior vice president and head of SAP Customer Evolution.

The only book you need to read about SAP S/4HANA

“Mapping your journey to SAP S/4HANA Cloud Private Edition” provides IT leaders with the perfect blend of theoretical insights and practical guidance to help keep their company digitally prepared beyond 2027.

Download it for free now.

SAP Releases Integrated Report 2024 and Files Annual Report 2024 on Form 20-F with the U.S. Securities and Exchange Commission

WALLDORF SAP SE (NYSE: SAP) today announced that it has filed the SAP Annual Report on Form 20-F for the year ended December 31, 2024, with the U.S. Securities and Exchange Commission (SEC), and it is accessible online here. SAP also announced that the SAP Integrated Report 2024 is now available and accessible online at www.sapintegratedreport.com.

This year’s sustainability information in the report is prepared in line with the requirements of the Corporate Sustainability Reporting Directive (CSRD), further detailed in the in European Sustainability Reporting Standards (ESRS), for the first time.

You can access PDF versions of the SAP Integrated Report 2024 and the SAP Annual Report 2024 on Form 20-F at our Investor Relations website: sap.com/investor. A hard copy of the audited consolidated financial statements can also be requested free of charge by sending an email to investor@sap.com or via phone +49 6227 7-67336.

Visit the SAP News Center. Follow SAP at @SAPNews.

About SAP

As a global leader in enterprise applications and business AI, SAP (NYSE: SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit www.sap.com.

For more information, financial community only:
Alexandra Steiger, +49 (6227) 7-767336, investor@sap.com, CET
Follow SAP Investor Relations on LinkedIn at SAP Investor Relations.

For more information, press only:
Joellen Perry, +1 (650) 445-6780, joellen.perry@sap.com, PT
Daniel Reinhardt, +49 (6227) 7-40201, daniel.reinhardt@sap.com, CET

For customers interested in learning more about SAP products:
Global Customer Center: +49 180 534-34-24
United States Only: +1 (800) 872-1SAP (+1-800-872-1727)

Note to editors:
To preview and download broadcast-standard stock footage and press photos digitally, please visit www.sap.com/photos. On this platform, you can find high resolution material for your media channels.

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2024 Annual Report on Form 20-F.
© 2025 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

New WalkMe Research Reveals Major Gap Between AI Ambitions and Employee Readiness

Enterprises lost $104 million to underused tech in 2024


WalkMe has just released our 2025 State of Digital Adoption Report: Special AI Edition. As the pioneers and leaders of the digital adoption platform (DAP) category, WalkMe has consistently tracked digital adoption’s evolution.

Transform your business for a digital and sustainable future

Aptly for our time, this year’s report focuses on the state of AI adoption in organizations across the globe. There is no doubt that AI is transforming enterprise ambitions, but its success depends on people. The human part of the equation seems to be what is standing in the way of realizing the great promises of AI.

The findings must be considered in context of the consistently missed opportunity that has characterized many digital transformation efforts. BCG research shows that while digital transformation leaders generated $9 trillion in shareholder value from 2018 to 2023, others missed $5 trillion in potential gains. Enterprises now face a choice: continue accumulating transformation debt and lag behind the competition, or embrace digital adoption as the bridge to AI-powered success.

The report outlines seven digital adoption best practices and their business impact. Implementing even a single digital adoption best practice can nearly triple digital transformation ROI from 22 to 64 percent. Success in the AI era will not be won with technology alone, but with holistic adoption excellence.

For our fourth annual State of Digital Adoption Report, we surveyed nearly 4,000 enterprise leaders and employees globally and dove deep into AI adoption trends. Likely the most comprehensive research into today’s digital adoption efforts, it provides a blueprint for harnessing AI to achieve HyperProductivity. At WalkMe, we’re committed to helping you turn the promise of digital transformation into measurable business impact.

Here’s a peak into some of the findings:

Despite AI spending projected to grow 64 percent in 2025 — from $14 million to $23 million at large enterprises — many organizations struggle to translate investment into impact. Our research highlights that while 79 percent of executives express confidence in achieving AI transformation goals, only 28 percent of employees feel adequately trained, and just 25 percent can use AI to work more efficiently. This readiness gap proves that without strategic adoption, AI investments often fail to deliver meaningful business value. The cost of the resulting digital inefficiencies at large enterprises was found to be over $104 million in 2024 alone due to underutilized technology and poor productivity practices.

While executives estimate an average of 37 applications are in use at their organizations, WalkMe data shows the average large enterprise actually has on average 625 applications in use — a 17x discrepancy or visibility gap of 1,600 percent. How can organizations effectively optimize their technology investments if they lack the visibility into what applications are actually being used and how? The answer is, of course, they can’t. Enterprises must first discover precisely which applications are in use across their organizations before meaningful productivity gains can be realized. It’s the most basic first step in setting up each individual employee, team, and business unit for success using the technology tools that are already being paid for.

Ninety-three percent of enterprises surveyed are reevaluating their IT infrastructure, software applications, and talent strategies to ensure AI success. With so much in flux at even the world’s most innovative companies, one thing is clear: AI’s promise can only be realized if people are using it. Enterprises that invest in human-centric workforce AI adoption will not only maximize their AI investments, but will also lead the charge in shaping the future of work.

The digital adoption imperative is not only motivated by ROI, employees are all but crying out for help using these increasingly complex and numerous technologies at work. The report found that employees are still struggling with the technology tools available to them, so much so they waste an average of 36 working days a year dealing with technology frustrations. That’s akin to having every single employee take almost two full months off purely to deal with digital friction.

We can do better.

I invite you to explore more of this year’s findings and talk to WalkMe about how your workforce can thrive with AI and achieve HyperProductivity. Download the full 2025 State of Digital Adoption Report: Special AI Edition here and join our webinar, “Bridging the AI Divide,” on February 25, 2025, at 11:00 a.m. ET, featuring experts from WalkMe, Accenture, State Farm, and EDF Renewables (register here).


Dan Adika is CEO and co-founder of WalkMe.

Subscribe to the SAP News Center newsletter to get highlights and stories delivered to your inbox each week

Previous Next
Close
Test Caption
Test Description goes like this