People, Organizations, Technology: Preparing for the Intelligent Age from a People Perspective

Technological innovations such as artificial intelligence (AI) are reshaping entire industries and redefining the boundaries of what is possible. These advancements significantly boost productivity and help us reach new heights as societies.

Scale, innovate, and deliver value faster with connected SAP solutions for your entire business

According to the McKinsey Global Institute, AI could contribute between $17.1 and $25.6 trillion to the global economy annually, including $6.1 to $7.9 trillion from generative AI use cases alone.

Yet technology alone does not guarantee success in the Intelligent Age: People remain the true catalysts of innovation and growth. As businesses navigate rapid technological change, their ability to continually adapt, build resilience, and create sustainable growth depends on how well they interlock people, organizational development, and technological advancements. Together, this triangle forms a transformation engine that drives both individual and business growth, ensuring long-term success. It also helps organizations and individuals thrive and create a sustainable future.

Putting People and Skills First

Even in this high-tech era, people remain the driving force behind innovation and growth. In the Intelligent Age, skills are the new currency — encompassing the abilities, knowledge, and expertise that empower individuals to adapt and thrive in a rapidly changing world. Therefore, to bring out the best in their people, organizations must prioritize skills.

The skills-first approach is a paradigm shift that revolutionizes how organizations handle workforce planning, hiring, performance management, job architectures, learning and development, career pathing, as well as rewards — hyper-personalized and infused with AI. Putting skills at the center transforms people practices, products, and solutions across all stages of the employee life cycle.

In doing so, organizations create a people ecosystem centered on adaptability and growth. From skill-based job descriptions and skills assessments to prioritizing skills over experience and degrees when executing skill-based hiring, organizations can transform their people practices. This extends to skill-based learning and development, enabling cross-generational and regional development, internal mobility, recognition programmes, as well as career pathing and skill mapping from an organizational perspective.

This approach ensures that organizations attract and engage the right talent, provide individuals with personalized development opportunities aligned with organizational needs, and offer competitive rewards that recognize and incentivize skill growth and application.

A skills-led people ecosystem helps employees adapt quickly, almost in real time, to changing demands. Prioritizing skills allows organizations and employees to drive innovation and achieve sustained success. Ultimately, this approach will contribute to overall economic growth by ensuring a skilled workforce and sustaining high levels of employability.

Culture as the Organizational Foundation for Innovation and Resilience

Under the constant demand to transform, along with competition and geopolitical challenges, even the most resilient organizational cultures can be stretched. In the Intelligent Age, maintaining a strong culture requires continuous strategic attention and nurturing.

Businesses must instill a culture that encourages adaptability. An adaptive culture acts as an internal compass, guiding employees on how to work together, serve customers, and remain accountable for sustainable results. It guides decision-making through shared values and priorities, emphasizing a growth mindset for continuous learning and developing individual and organizational capability. This helps organizations adapt quickly to market changes, remain competitive, and foster innovation.

Leaders play a pivotal role here. By motivating teams, providing clarity and purpose, they create a cohesive workplace that empowers individuals and aligns their actions with the broader vision. The result is a unified effort where every team member contributes to shared goals, fuelling both performance and adaptability.

When culture is deeply rooted and intentionally nurtured, it aligns strategy execution with engagement from employees, partners, customers, and shareholders — strengthening commitment across all stakeholders and delivering consistent results.

People Technology Changing the Game

Technology helps organizations implement and amplify the impact of their people strategies. By leveraging the power of mega data and AI in the people sphere, companies foster data-driven and transparent decisions, a critical prerequisite for workforce transformation and future success.

Mega data and AI help organizations predict workforce trends, identify skill gaps, and improve talent insights and mobility, leading to more efficient team setups and equal opportunities to employees. This enables superior business outcomes based on a holistic and transparent view of employee capabilities and insights — available to all relevant decision-makers.

Technological advancements also allow unprecedented levels of personalization, making hyper-personalization a key focus in the people sphere. From targeted, skill-based learning programs to individualized career paths, AI-enabled tools can tailor experiences to each person’s needs, offering clear growth opportunities and driving engagement by making employees feel valued and supported in their development.

By using technologies like AI effectively and ethically, organizations will be more adaptive going forward — enabling quick pivots to meet external demands and build resilience.

By interlocking people, organizational development, and technological advancements, businesses create the foundation to continually innovate, adapt, build resilience, and drive lasting growth. This holistic approach helps organizations and individuals thrive in the future, ultimately contributing to a better tomorrow.

As we stand on the brink of the Intelligent Age, it is vital that businesses reimagine their strategies with people at the center. Together, we can create organizations that serve as engines of innovation and resilience — ready to lead us into a people-centered, growth-focused, and sustainable future.

Let us seize this moment to ensure that the Intelligent Age is defined not only by technological progress but also by how it uplifts humanity.


Gina Vargiu-Breuer is chief people officer and labor director, as well as a member of the Executive Board of SAP SE.

Achieve real-world results and attain your full potential with embedded AI capabilities across your business that leverage your data responsibly

This piece originally appeared on the World Economic Forum website.

The Next Era Of Enterprise Management

Two major forces are driving rapid shifts in the modern enterprise: growing complexity, which can often feel overwhelming, and generative AI, the disruptive technology that promises to tame it.

From supply chain disruptions and shifting regulations to the struggle of attracting and retaining top talent, enterprises must navigate an ever more challenging environment. Meanwhile, AI has forever changed the game for business.

Though its potential to streamline operations and spark innovation is extraordinary, it demands more than a simple overlay on siloed, legacy systems. Realizing AI’s promise requires a fundamental shift in how people, applications, and data connect to tackle challenges and seize new opportunities.

SAP Business AI: Reach your full potential by embedding AI capabilities across your business 

Beyond Siloed Systems

The tension between escalating complexity and AI’s transformative power is redefining modern business. The days of relying solely on transactional systems or standalone intelligence are behind us; modern enterprises demand much more. Companies today seek an integrated business suite that unifies processes, harmonizes data, and leverages AI agents to tackle challenges and seize new opportunities.

Achieving this level of interconnection calls for a fresh approach to enterprise management — one that brings together three critical capabilities:

  • End-to-end process integration that generates and relies upon trusted business data. McKinsey calls this an integrated technology operating model and says this “can help [organizations] build deeper relationships with customers, launch new business models, make processes more efficient, and make better decisions.”
  • Harmonized data to fuel AI-driven insights. Data harmonization brings together all data — internal and external — so it can be managed more efficiently, analyzed, and used to guide business decision-making. Harmonizing data within an organization minimizes redundancies, improves data governance, serves as a single source of truth, and makes better use of scarce resources.
  • AI that goes beyond basic automation and breaks down silos, driving real-time, cross-enterprise optimization. In other words, companies need AI that not only performs repetitive tasks but also actively analyzes data, learns from new information, and makes intelligent, actionable recommendations.

Real World Impact: BSH and MOD Pizza

By design, SAP software connects an entire organization to drive results grounded in enterprise data and in the context of business processes. This integrated approach is already delivering measurable results.

Global home appliance leader BSH is a company that already benefits from this approach, offering more than 10,000 products to 50,000 trade customers in over 50 markets. BSH achieved supply chain transparency, optimized inventory, facilitated on-time delivery, and enhanced customer experiences by synchronizing planning and execution across its extensive supply chain.

Another example is MOD Pizza. The company supports equitable opportunities and business growth by automating HR and streamlining onboarding for 1,000 new hires monthly, managing as many as 400 changes to employee data every day. Systems integration saved HR admins 15 hours per week in data entry alone.

These examples demonstrate that complexity can become a catalyst for progress — provided the right applications, data, and AI tools are in place. When these elements work in unison, the outcome is greater than the sum of its parts: a business that’s not just agile, but unstoppable.

Embracing the Next Era of Enterprise Management

We are entering a new era of enterprise management where AI agents collaborate to solve long-tail business tasks, redefining how the world does business. SAP is ready to help our customers by bringing together applications, data, and AI like never before.

Business leaders can ensure their companies not only survive but thrive by swiftly adapting to an ever-changing environment.

Thanks to AI, the systems we’ve always envisioned — where data flows freely, processes are fully connected, and decisions are backed by precise, real-time insights — are now within reach.


Jan Gilg is president and chief product officer for Cloud ERP at SAP.

Make your business unstoppable: Scale, innovate, and deliver value faster with connected SAP solutions

This piece originally appeared on SAP BrandVoice on Forbes.

The Evolution of SAP PartnerEdge: Propelling Cloud-Driven Business in the AI Era

The technology space—and the business world—are changing rapidly. The race to explore and capitalize on AI’s potential is accelerating that change even more. However, businesses can only realize AI innovations if they transition from on-premise systems to the cloud to leverage the unparalleled speed and agility they offer.

SAP’s vibrant ecosystem of over 25,000 partners and SAP PartnerEdge open ecosystem members helps ensure customers are supported and thriving across the entire customer journey. These trusted partners share SAP’s vision of helping companies bring our their best and can be the catalyst to true business transformation. Partners apply their deep technical expertise and business experience to build on, sell, service, and run SAP’s leading cloud ERP and AI solutions.

Recognizing this and the need to empower partners to set the right foundation for the cloud, SAP is revamping SAP PartnerEdge—its flagship, global program to engage with partners, no matter their route to market. The program, now 100% cloud-focused, is designed to help recognize and elevate partners that are ready to support customers in the cloud-powered AI economy.

SAP partners enable you to identify, build, implement, support, and run the SAP solutions that best fit your requirements

A Closer Look at the Changes Coming in 2025

Prioritizing partners that are in lockstep with SAP’s vision to drive business growth and customer value, we are focusing on the following key pillars for the SAP PartnerEdge program in 2025:

  • Aligning with SAP’s cloud vision: We’ve redesigned the program with elements that support and incentivize partners to reflect SAP’s strategic cloud focus. This helps differentiate partners that are fully aligned with SAP’s direction.
  • Deepening SAP expertise: Under the new framework, expertise plays an even stronger role in determining partner levels. Competencies and specializations—focused on cloud solutions from SAP—serve as benchmarks of a partner’s maturity and credibility. These also signal to customers that they can trust a partner’s expertise in areas most critical to their business.
  • Championing AI adoption: To meet the AI moment, partners are further motivated to innovate on tools that can lower the bar to entry for customers to leverage AI technologies. From no-code simplicity to advanced customization, partners are encouraged to build on SAP’s embedded AI portfolio and create tailored solutions that meet our customers’ unique needs.
  • Committing to customer value: Long-term success for our customers is our top priority—and it holds true weight in our partner program as well. By prioritizing solution adoption-led growth, aligning delivery practices to SAP’s cloud methodologies, and delivering measurable outcomes, partners can create lasting value throughout the customer lifecycle, ultimately propelling their partnership too.

An Approach Endorsed by Industry Experts

These changes to the SAP PartnerEdge program signal our deepened commitment to the cloud, AI innovations, and, most importantly, our customers and their success. Industry experts agree, highlighting the drivers behind this transformation and SAP’s proactive approach:

“The convergence of cloud and artificial intelligence is ushering in a new era of business innovation,” said Dave McCarthy, research vice president, Cloud and Edge Services at IDC. “This synergy is driving transformative advancements across industries.”

“SAP understands this shift and is actively taking steps to ensure its partner ecosystem is aligned and paving the path for businesses to leverage breakthrough innovations,” added Steve White, program vice president, Channels and Alliances at IDC.

Supporting Customers to Find Their Best-Fit Partner

Under our new program framework, SAP and partners will be able to experience increased synergy as they move forward focused on the cloud and AI. However, customers will see the greatest benefits. While SAP PartnerEdge is designed for partners, its goal is to ultimately create a robust ecosystem that has the experience, knowledge, and specialization to address the unique needs of all of our customers and create a blueprint for long-term success.

For businesses ready to find their best-fit partner, SAP Partner Finder can provide easy search functionality to quickly find partners that match their industry, line of business, or size. It also showcases each partner’s level, competencies, and unique qualifications, such as the GROW with SAP partner designation. 

For customers to find success in the AI-driven era—and to thrive with the pace of innovation it brings—partnerships are more crucial than ever. By combining partner expertise with the power of SAP’s robust portfolio of cloud solutions, AI technologies, and data capabilities, customers can capitalize on this exciting moment as they transform their business.

SAP encourages businesses to explore our ecosystem of partners today and take the next step towards business transformation, greater competitiveness, and growth.


Karl Fahrbach is chief partner officer at SAP.

Get the latest and greatest SAP news delivered to your inbox once a week

AI in 2025: Five Defining Themes

Artificial intelligence (AI) is accelerating at an astonishing pace, quickly moving from emerging technologies to impacting how businesses run. From building AI agents to interacting with technology in ways that feel more like a natural conversation, AI technologies are poised to transform how we work.

But what exactly lies ahead? We’d like to share five key themes for AI in 2025 that undoubtedly come with challenges for businesses but also the potential to redefine what’s possible. Ready to glimpse into next year and beyond? Let’s dive in.

Tap SAP to achieve real-world results and attain your full potential with embedded AI capabilities that leverage your data responsibly

1.  Agentic AI: Goodbye Agent Washing, Welcome Multi-Agent Systems

AI agents are currently in their infancy. While many software vendors are releasing and labeling the first “AI agents” based on simple conversational document search, advanced AI agents that will be able to plan, reason, use tools, collaborate with humans and other agents, and iteratively reflect on progress until they achieve their objective are on the horizon. The year 2025 will see them rapidly evolve and act more autonomously. More specifically, 2025 will see AI agents deployed more readily “under the hood,” driving complex agentic workflows.

Users will interact with a copilot for their tasks, which will deploy the request and coordinate among systems of multiple expert AI agents to complete more difficult tasks. Future AI agents, or multi-agent systems (MAS), can collaborate to understand the business user, have all the context, and structure the problem to subsequently interact with these domain-specific expert AI agents — each performing specific sub-tasks that together complete a much more complex task. In the future, users will not even need to trigger an action. Instead, AI agents will proactively respond to business events such as incoming customer inquiries, supply chain disruptions, or demand surges. They will automatically prepare a decision workflow as far as they can before pinging the human user for feedback.

If we look at a five-year horizon, AI agents will simplify significant portions of workflows, even aspects that have been resistant to automation, such as exceptions in customer service, long-tail administrative tasks, and specific programming activities like coding or debugging software. AI agents will be flexible and can plan, fail, and try something else or self-correct based on reasoning. AI agents will handle and complete routine, repetitive tasks end-to-end as effectively and often even more effectively than humans, leading to increased productivity and demonstrable cost savings. Agents will be more adaptable and robust than conventional robotic process automation (RPA) for longtail and highly extensive tasks. This means figuring out the best result out of many possible outcomes, which is almost impossible to hardcode in an RPA algorithm with classical automation methods.

Adopting AI in these domains will also shift workforce dynamics, with human roles evolving to focus on anticipating uncommon scenarios, coping with ambiguity, factoring in human behavior, making strategic decisions, and driving genuine innovation — complemented, not replaced, by AI capabilities. 

In short, AI will handle mundane, high-volume tasks while the value of human judgement, creativity, and quality outcomes will increase.

2. Models: No Context, No Value

Large language models (LLMs) will continue to become a commodity for vanilla generative AI tasks, a trend that has already started. LLMs are drawing on an increasingly tapped pool of public data scraped from the internet. This will only worsen, and companies must learn to adapt their models to unique, content-rich data sources. Model improvements in the future won’t come from brute force and more data; they will come from better data quality, more context, and the refinement of underlying techniques. Companies must spend more time innovating to make better models through fine-tuning and model adaptation rather than just training larger and larger models. Neurosymbolic AI techniques, especially knowledge graph, will see a renaissance since they can provide both learning objectives for foundation models and context to significantly improve the performance of generative AI while reducing hallucinations.

We will also see a greater variety of foundation models that fulfill different purposes. Take, for example, physics-informed neural networks (PINNs), which generate outcomes based on predictions grounded in physical reality or robotics. PINNs are set to gain more importance in the job market because they will enable autonomous robots to navigate and execute tasks in the real world, from warehouses to manufacturing plants, or models trained on tabular, structured data, like SAP Foundation Model, and can handle tasks that LLMs cannot do well, like predictions of numeric values.

Models will increasingly become more multimodal, meaning an AI system can process information from various input types. AI applications will eventually evolve into “any-to-any” modality solutions capable of understanding, processing, and reasoning across text, voice, image, video, and sensor data within a single model. In addition, smaller and more specialized LLMs with scalable finetuning techniques and the ability to work on any device will become more common, a trend that may lead to hyper-personalized models for organizations or even individuals in the future.

Enterprises will shift toward strategies utilizing multiple foundation models (not to be confounded with multimodal capabilities in a single model, described above), leveraging a diverse set of AI models and techniques tailored to specific use cases. This is backed by the trend of fine-tuning small slices of models, which requires fewer resources and much less data, resulting in full model flexibility and enabling businesses to extract more value from their unique data and gain a competitive edge. Enterprise software vendors will offer or extend integrated AI model marketplaces and platforms that support seamless model deployment, management, and updating. Benchmarking and lowering model switching costs will help deploy the same use cases in heterogeneous environments. Context equals value. Knowledge graph technology has been around for 40 years and is now seeing a revival because it can overcome key LLM challenges, such as understanding complex formats, hierarchy, and relationships between business data. Knowledge graphs offer data meaning and explain the relationship between entities, significantly supercharging the abilities of LLMs. The next step in this journey will be large graph models, allowing further advancement in generative AI.

Implicit knowledge is power, and making knowledge explicit to others is a superpower.

Make your business unstoppable: Scale, innovate, and deliver value faster with SAP

3. Adoption: From Buzz to Business

While 2024 was all about introducing AI use cases and their value for organizations and individuals alike, 2025 will see the industry’s unprecedented adoption of AI specifically for businesses. More people will understand when and how to use AI, and the technology will mature to the point where it can deal with critical business issues such as managing multi-national complexities. Many companies will also gain practical experience working for the first time through issues like AI-specific legal and data privacy terms (compared to when companies started moving to the cloud 10 years ago), building the foundation for applying the technology to business processes.

From a technological perspective, while 2024 saw significant advancements in AI, 2025 will see companies focus on making these advancements more meaningful through seamless data integration, ultimately enhancing the accuracy and significance of AI-powered outcomes and boosting adoption. Lastly, in 2025, we might glimpse a shift in the software business model from building static software features and functions to an outcome-as-a-service model focused on achieving process objectives.

4. User Experience: AI Is Becoming the New UI

AI’s next frontier is seamlessly unifying people, data, and processes to amplify business outcomes. In 2025, we will see increased adoption of AI across the workforce as people discover the benefits of humans plus AI.

This means disrupting the classical user experience from system-led interactions to intent-based, people-led conversations with AI acting in the background. AI copilots will become the new UI for engaging with a system, making software more accessible and easier for people. AI won’t be limited to one app; it might even replace them one day. With AI, frontend, backend, browser, and apps are blurring. This is like giving your AI “arms, legs, and eyes.” While power users will still have singular, expert interfaces, most users will demand flexibility across multiple access patterns. At the same time, there will be a growing acceptance of longer inference times for high-quality answers to complex, previously unsolvable problems and actions in domains requiring deep analysis and research. Ultimately, users will recognize the trade-off between latency and complexity of tasks handled by AI.

Importantly, we will see organizations move beyond viewing AI as a collection of productivity tools and begin reimagining their workforce as a network of collaborative intelligence with AI agents and humans working to accelerate innovation within the enterprise. For example, combining human expertise in strategic thinking with AI’s strengths in large-scale analysis and pattern recognition will create new competitive advantages for companies that effectively orchestrate these hybrid intelligence networks to drive breakthrough discoveries and market opportunities. Next year will also mark the early stages of a significant shift in how humans and AI work together, with agents evolving into workflow partners, taking initial steps toward independently navigating software environments and automating routine tasks – from data analysis and report generation to schedule coordination and software testing. This will also start a longer journey toward transformed work processes and patterns, with forward-thinking organizations developing new roles, metrics, and training approaches for effective human-AI task collaboration.

5. Regulation: Innovate, Then Regulate

It’s fair to say that governments worldwide are struggling to keep pace with the rapid advancements in AI technology and to develop meaningful regulatory frameworks that set appropriate guardrails for AI without compromising innovation. The regulatory landscape will become even more fragmented, with the OECD AI Policy Observatory tracking hundreds of AI regulations under discussion worldwide. This requires evaluating model compliance with and technical interpretation of various regulatory frameworks.

In 2025, the discussion will shift from what we try to regulate from a technical standpoint to how we innovate and what we deem fundamentally human. This discussion will elevate the role of humans, contribute a much more positive perspective, and help shape a long-term vision for how we want humanity and AI to live and work together. 

In this environment, it will continue to be critical for companies developing and deploying AI technology to adhere to responsible principles around safety, security, and ethical use. This will also help set the stage for important precedents and compliance.

Executing on the Themes in 2025

Indeed, these are just a few of what we are sure will be many exciting advancements for AI in 2025. Overall, the biggest takeaway from the year ahead will be making existing breakthrough technology more meaningful. We will see AI much deeper and almost invisibly embedded in consumer and enterprise applications and witness more advancements in how vendors and organizations that use these applications embed their individual contexts and data into AI seamlessly.

Getting to the point of leveraging AI generally, however, will require businesses to take advantage of a modern cloud suite with unified data access and harmonized data models to overcome data silos and fully benefit from AI innovation that spans across the whole enterprise. This will drastically increase the accuracy and significance of AI-powered outcomes, ultimately boosting adoption, specifically in the enterprise space.

We can’t wait to see what the future holds.


Sean Kask is vice president and head of AI Strategy for SAP Business AI at SAP.
Walter Sun is senior vice president and global head of AI for SAP Business AI at SAP.
Jonathan von Rueden is head of AI Frontrunner Innovation for SAP Business AI at SAP.

Subscribe to the SAP News Center newsletter for weekly news stories and highlights

Schaeffler Adopts SAP Returnable Packaging Management

SAP Returnable Packaging Management enables the Schaeffler Group to enhance operational efficiency while prioritizing sustainability in logistics. For over seven decades, the Schaeffler Group has been a prominent innovator in motion technology. Its contributions span critical advancements in electric mobility, energy-efficient drives, and renewable energy solutions. The company’s strategic approach emphasizes making operations intelligent and […]

The post Schaeffler Adopts SAP Returnable Packaging Management appeared first on InsideSAP.

New Research from SAP and Oxford Economics Reveals the True Cost of Business Transformation

According to the latest research from SAP and Oxford Economics, only 57% of business transformations end up being worth the time, money, and effort they require — but this can change.

Business Transformation Management: Realize holistic, data-driven business transformation for faster time to insight and adaption

Today’s business transformations are diverse, ranging from creating new products or services and entering new markets to adopting cybersecurity frameworks and transitioning to net-neutral carbon emissions. However, these transformations are neither swift nor inexpensive, and sometimes the costs can be hidden.

That is why SAP has partnered with Oxford Economics on a new and comprehensive survey of large organizations, providing an exclusive look at the current global state of business transformation.

The Estimation Game: What Do Business Transformations Really Cost?” reveals the true cost of business transformation, with the data aimed at helping organizations maximize transformation success and take the guesswork out of transformation budgeting.

Spanning a range of industries and focusing on companies with a minimum revenue of $500 million, the report provides insights from a balanced audience of 800 respondents, including IT professionals and leaders from corporate strategy, R&D, finance, manufacturing, HR, and operations.

The paper further reveals that:

  • Barely half of transformations go according to plan (51 percent)
  • Fifty-eight percent of transformations end up going over budget
  • The average cost of transformation efforts is €9.5 million
  • Sixty-three percent of respondents face resistance from leadership regarding the value of transformation efforts
  • Nearly half of the initiatives highlighted by respondents remain incomplete, and budgetary constraints pose a significant challenge

From Strategy to Execution

In broad terms, this disconnect between the confidence level of respondents and what the report data reveals about the true cost and organizational impact of transformation can be understood in the equivalent disconnect between strategy and execution.

For example, while three in five say their major transformation plan was well communicated across their organization, only 53 percent say it was clearly defined in the first place.

While most companies are employing strategic practices such as crafting mission statements, appointing dedicated leaders, and forming cross-functional teams, they can lack the final piece of the puzzle when it comes to converting strategy into action. That is where SAP comes in.

“Transformation challenges will always exist, particularly in aligning execution with strategic road maps,” Dee Houchen, head of Marketing for SAP Signavio and SAP LeanIX, shared. “As companies navigate these complexities, the path to successful transformation remains a critical focus for global businesses, which is why this research is so relevant.”

SAP Signavio and SAP LeanIX solutions offer clarity and transparency in business transformation, helping organizations leverage enterprise analytics and process data to really turn transformation plans into action through supporting decision-making, setting timelines, and tracking progress effectively,” Houchen said. “This report is an invaluable resource for anyone wondering why their transformation efforts have slowed, what they can do differently, and how others have identified and overcome similar hurdles to their own.”


Lucas de Boer is Global Marketing program lead for SAP Signavio at SAP.

The Estimation Game: What Do Business Transformations Really Cost?

RISE with SAP on IBM Power Virtual Server Simplifies Cloud Shift

The new offering “RISE with SAP on IBM Power Virtual Server” is designed to simplify cloud migration for businesses, enhancing the modernization of ERP environments. SAP and IBM continue their collaboration to provide advanced enterprise solutions, helping businesses transition from on-premises ERP systems to the cloud with improved efficiency. The latest innovation focuses on enabling […]

The post RISE with SAP on IBM Power Virtual Server Simplifies Cloud Shift appeared first on InsideSAP.

Amiantit’s Transition to SAP S/4HANA Drives Digital Growth

The transition to SAP S/4HANA has become a cornerstone in Amiantit’s efforts to modernize its operations and meet the demands of a changing business environment. Amiantit, a global player in advanced piping solutions, recently completed a comprehensive upgrade from SAP ECC to SAP S/4HANA. This initiative, undertaken in collaboration with YASH Technologies, reflects a strategic […]

The post Amiantit’s Transition to SAP S/4HANA Drives Digital Growth appeared first on InsideSAP.

Submissions for the 2025 SAP Innovation Awards Begin Today

One of my favorite times of the year is here—the time when SAP dedicates a forum to honor our customers that are leveraging emerging technology to transform their fields. Submissions for the SAP Innovation Awards in 2025 are open! Until March 14th, you’ll have the opportunity to showcase how you’ve not only revolutionized your organization, but helped the world run better.

Now in its 12th year, SAP Innovation Awards celebrate future-minded organizations that have harnessed the power of SAP products, including cloud-based solutions using artificial intelligence (AI) or generative AI. In a time of immense change, these awards feel more relevant than ever as they highlight innovations that drive business growth and move society forward.

Making a Difference

The 2025 winners will be recognized for utilizing SAP technologies in distinct and dramatic ways to support new business models, inspire industry convergence, and connect with customers. And I, for one, cannot wait to see what you all bring to the table!

At its core, SAP Innovation Awards are devoted to encouraging every organization to live up to its social responsibility by creating initiatives that engage the broader community around environmental and other crucial issues that, in one way or another, affect us all.

Before entering a submission, think about how your innovation is resilient and sustainable, helps businesses, including your own, addresses workforce concerns, and adapts to the needs of the public.

Find out how you can enter to win an SAP Innovation Award in 2025

How to Tell Your Story

Every organization has its own story, and the judges want to hear them all—specifically the challenges each group faced and how SAP products were used to effectively overcome obstacles.

When asked about the best way to catch the judges’ attention, I always say that more important than simply listing the products you used is sharing the thought process that motivated you to use technology creatively to overcome barriers and forge new paths. Want to get a sense of what winning looks like? Check out the 2024 entries for examples of inspiring submissions.

The heart of your story should revolve around the outcome of your efforts:

  • The impact the solution had on your company, community, and individuals
  • How it transformed your vision of the future

The best way to showcase this? Provide at least three primary metrics and business proof points that demonstrate your business outcomes.  Remember, nobody understands your innovation story better than you. After all, you are the storyteller! Keep it compelling, human, and, yes, inspiring.

So Many Ways to Win

Along with access to networking and promotional opportunities, each winner receives a trophy and the option of either a complimentary pass to SAP Sapphire—where an exclusive SAP Innovation Awards celebration will be held—or a US$1,000 SAP4Good donation voucher to a charity of your choice.

The great thing is that you can win in a variety of categories. These include:

  • Partner Paragon, for an SAP partner that has developed a next-generation application
  • Business Network Innovator, for a client that utilized cloud solutions from SAP—including those using AI—to transform supply chains, processes, or business networks
  • Cloud ERP Champion, for a customer that took advantage of SAP cloud ERP opportunities to future-proof its business
  • Transformation Titan, presented for solving problems by making the most of SAP Business Technology Platform (SAP BTP), an integration suite combining such technologies as data and analytics, application development, AI, and automation

Other award classifications are Customer Experience, People Experience, AI Excellence, Services Superstar, and Sustainability Hero. Read more about all the categories on our website.

This is your opportunity to imagine big and inspire your peers. These transformations inspire us all to grow without limits, expand our industries, and enrich lives. So, join us and participate in the 2025 SAP Innovation Awards! Visit our submissions page to get started and watch this video to learn more.


Ada Agrait is executive vice president and global head of Corporate Marketing at SAP.

Get the latest and greatest SAP news delivered to your inbox every week

SAP Business AI: Release Highlights Q4 2024

In 2024, SAP Business AI transformed more concepts into real-world impact than ever before. We kept our promise and released more than 130 high-value generative AI capabilities that came ready to use out-of-the-box across our cloud applications.

See how you can benefit from AI built into your core business processes

It is precisely these high-value use cases that helped SAP customers get work done faster and smarter. They helped customers win esports tournaments through AI-powered strategic insights, transformed timesheet tracking so employees could focus on high-value tasks rather than administrative duties, streamlined HR operations to increase efficiency for global football clubs, and so much more.

Looking again to our customers, we infused our generative AI copilot Joule into over 80 percent of the most-used tasks across the SAP portfolio. This way, customers can use natural language to get the most important things done. As an example, with Joule’s 1,300 new skills, customers can open a mobile phone chat to get the latest numbers or finalize an approval. We also partnered with more top-tier generative AI models this year, including AWS, Meta, NVIDIA, Mistral, and others, in order to provide flexibility to customers when building AI-powered extensions and use cases with the generative AI hub in SAP AI Core.

Today, we are helping more customers across a range of industries and applications. Before diving into the complete updates below, here are some of the highlights from Q4 2024:

  • Joule is well into its second year, and the updates didn’t slow down in Q4 2024. It is now integrated with 13 SAP applications out-of-the-box, and is also available via SAP Mobile Start, so users can use natural language to interact with SAP applications on the go. On iPhone and iPad, Joule is only a “Hey, Siri” away, as Siri can now open and send questions to Joule. Significant innovations entering the SAP Early Adopter Care program for Joule include SAP Consultant Capability for newfound productivity gains and Joule’s new analytical capabilities to streamline insights across SAP applications. Beyond SAP, Joule is now integrated with Microsoft 365 Copilot for seamless two-way access. Dive into further updates below.
  • Following a successful SAP Early Adopter Care program in 2024, Joule is generally available in SAP S/4HANA Cloud Public Edition. This integration offers a more intuitive way for users to interact with SAP solutions. Instead of manually searching for information or navigating multiple interfaces, users can simply ask Joule for what they need — whether that’s insights on business data or guidance on performing specific tasks. Information searches are up to 95 percent* faster, and navigation and transactional tasks are executed up to 90 percent* faster. SAP S/4HANA Cloud Private Edition also received new releases, such as AI-assisted master data governance, AI-assisted sales order fulfillment monitoring, AI-assisted conversational planning, and more. Explore all releases below.
  • In SAP SuccessFactors, tasks across the entire solution are improved with AI, including writing, translating, and analyzing text for effortless communication. New 360 reports provide tailored growth recommendations and performance metrics for employees. Hiring is also streamlined with AI-powered assignment creation and job recommendations based on uploaded resumes. Dive into all the updates below.
  • SAP Business AI in IT and Platform offers a myriad of process improvements that help make work easier, from email subject line generators to a free tier on SAP BTP that includes Document Information Extraction service for AI document processing in over 40 languages. SAP’s generative AI hub now supports grounding capabilities for enhanced data retrieval and decision-making, plus more Amazon foundation models are available. Joule has been embedded into SAP Build Work Zone, SAP Signavio, and SAP Build Code for natural language searches, KPI recommendations, and up to 30 percent* faster application development. Dive into all the updates below.
  • SAP Business AI in Sales, Services, Marketing, and Commerce boosts productivity and improves workflow. Joule in SAP Sales Cloud Version 2 means intelligent recommendations and faster search results. Sales teams can now navigate more efficiently and access data up to 50 percent* faster. AI-assisted backend entity extraction for SAP Enterprise Service Management automatically transforms unstructured text into structured data. Dive into all the updates below.

This is only the beginning: 2025 promises more use cases across our entire range of solutions. Watch for forthcoming SAP Business AI releases, including SAP Knowledge Graph, Joule studio, and SAP Foundation Model, which all promise a strong ROI for businesses along with improvements to employees’ daily work while ensuring relevance, reliability, and responsibility.

Joule

Joule in SAP Mobile Start
General Availability

Joule is now integrated into the SAP Mobile Start app, enabling users with smartphones or tablets to interact with SAP applications in natural language. Since its launch a few years ago, SAP Mobile Start has been designed to provide centralized access to native mobile apps, cloud applications, and tools for decision-making and getting insights.

A simple chat with Joule can reveal the latest numbers or allow the human counterpart to intervene directly, using their own words to work on approval or maintenance activities. This integration radically changes how people work with SAP in many areas, from sales applications to human resources and supply chain processes.

On iPhone and iPad, customers can use Siri to open and send questions to Joule. For example, customers can say, “Hey Siri, ask Joule in SAP Mobile Start.” Siri will respond, and they can ask their question, which is then directly transferred to Joule in SAP Mobile Start.

Previous Next
Close
Test Caption
Test Description goes like this