SAP Customer Loyalty Management Explained | Interview with Jessica Keehn, SAP CX CMO

Jessica Keehn, Chief Marketing Officer for SAP Customer Experience, introduces SAP Customer Loyalty Management, a new solution designed to help businesses build stronger customer relationships. Learn how it enables personalized loyalty programs, real-time insights, and seamless omnichannel experiences.

Learn more: https://sap.to/60547Szgy

tags: sap cx customer loyalty

Learn About the Base, Premium, and Planned AI UX Enhancements in SAP Cloud ERP | Expert Talk

Welcome to a new episode of the Expert Talk! 🎙️

Join Maria Silipo from Cloud ERP Product Success at SAP, as she explores the latest in AI-assisted UX together with her guests, SAP expert Christian Hoffmann and Tuomas Haimi from SAP partner Pearl Group. Building on our discussion in 2024, this session explores how these new features elevate user experience and redefine business efficiency further.

🤔 Need to refresh your memory? Check out the former Expert Talk on AI-assisted UX and Joule here: https://www.youtube.com/watch?v=B5LYpHY393k

Highlights:
✅ Understand the generally available base AI-assisted UX features in SAP Cloud ERP.
✅ Discover the premium features and the ongoing beta testing program for AI capabilities.
✅ Unveil the future of productivity with AI-assisted smart helpers and their practical applications.

🕰️ Chapters:
00:00 Introduction
01:11 Recap of previous session
02:17 Base AI-assisted UX features
02:50 Demo AI-assisted enterprise search
03:52 Partner introduction and perspective
05:43 Premium AI features and beta testing
06:40 Demo AI-assisted easy fill
07:47 Partner experience with the beta testing campaign
08:39 Upcoming innovations and roadmap
12:14 Activation process for base features

________________________________________________________

💡 Curious to learn how AI elevates your user experience in SAP Cloud ERP? Check out this link: https://sap.to/60527UGdy

✅ Activate the base AI-assisted UX filters here by accepting the SAP AI terms at no additional cost here: https://sap.to/60537UGdJ

➕ Join the beta testing here: https://sap.to/60547UGdK

⏰ Stay tuned for the 2602 release communication at https://sap.to/60557UGdz

🤝 Check out our SAP community to engage with the experts: https://sap.to/60567UGdM

👍 If you found this video helpful, give it a thumbs up.
💬 We value your feedback; drop your questions and thoughts in the comments!
🔗 Share this episode to spread the knowledge about AI-assisted SAP User Experience innovations.
📺 Subscribe to our channel for more Expert Talks from SAP!

How SAP Runs SAP in 2 Miles 🏃🏽‍♀️💨

From travel bookings to people planning, here’s how we use our own tech to run smarter every day.

People ➡ SAP SuccessFactors
Finance and Ops ➡ SAP Cloud ERP and SAP Business Technology Platform
Travel ➡ SAP Concur
Operations ➡ SAP Ariba and SAP Integrated Business Planning
Impact ➡ SAP Sustainability Control Tower

https://sap.to/60567Un8q

How Free SAP Build Templates Help You Get Started Sooner | SAP Build Myth Busters

SAP Build gives you over 400 ready-made templates so you can go from idea to development to deployment right away. In this video, we show how the SAP Build Lobby helps you launch complete solutions for common business challenges, like processing orders with billing blocks. With Joule for Developers, you can use natural language to create and modify processes, scripts, and forms with no coding required. Try SAP Build for free today: https://sap.to/60557WuKP

What’s New in SAP Analytics Cloud | Deep Dive with Product Experts | Q4 2025

Join Product Marketing Manager Orla Cullen as she walks through the feature highlights from SAP Analytics Cloud’s Q4 2025 update.

00:00 Intro
00:26 Admin & Service Management
00:31 Home screen renewal – enhancements
04:00 Horizon theming availability
06:21 My Metrics for KPIs Monitoring (fka Watchlist)
10:21 Model Size Statistics and Analysis
13:42 Data Analyzer
13:47 Data Analyzer enhancements
18:49 Data Modeling
18:54 Data Export API – Master Data Hierarchies
22:53 Enterprise Planning
22:58 Compass: support for Seamless Planning
25:20 Data Actions: automatic dimension mapping for cross-model copy
26:58 Data Actions: input control binding for data action script object
27:48 Data Actions: sort parameters in the starter
28:12 Plan Entry: clean and replace for data file upload
30:37 Scheduling & Process Management: factory calendar
34:59 Live Versions in Planning
39:58 Validation Rules: extending single dimension reuse to 25 rules
40:18 Version Management: API to delete private versions
41:03 Version management: undo/redo on shared private versions
43:15 Microsoft Office Add-in
43:20 Microsoft Office Add-in (Excel)
51:42 Story Design
51:47 Named Color Palette
57:32 Story Extensibility
57:37 Add Hyperlink Support to Button Widget
59:26 Code-free configuration of pop-up open and close in story design time
1:01:41 Bookmark enhancement: enabling global bookmark creation without story edit permission
1:05:19 Providing script APIs to add, remove, and modify chart variance
1:08:36 Composites: Supporting where-used list functionality
1:11:10 Automatic Exposure of Script Object Functions for Reuse Across Multiple Stories
1:14:17 CSS enhancements : CSS class picker in styling panel
1:15:57 CSS enhancements: box-shadow and border-radius support for widgets in stories
1:17:30 Custom widgets: supporting account hierarchies in builder panel
1:18:21 Custom widgets: supporting dimension and measure input control
1:19:26 User Collaboration
1:19:31 Scheduling a story based on a SAP Datasphere live connection
1:22:35 Outro

For more on SAP Analytics Cloud, check out the release highlights page at https://sap.to/60577mlRf

How SAP Runs SAP in 2 Miles 🏃🏽‍♀️💨

From travel bookings to people planning, here’s how we use our own tech to run smarter every day.

People ➡️ SAP SuccessFactors
Finance and Ops ➡️ SAP Cloud ERP and SAP Business Technology Platform
Travel and Expense ➡️ SAP Concur
Operations ➡️ SAP Ariba and SAP Integrated Business Planning
Impact ➡️ SAP Sustainability Control Tower

👋 Hi, we’re SAP, the global leader in enterprise applications and business AI. Get to know us: https://sap.to/60507cdrk

EDiSON: The SAP-Powered Natural Disaster Mitigation Tool

As the world increasingly demands action on climate change, SAP is advancing its disaster prevention and mitigation platform, EDiSON, in collaboration with key partners. Combining Japan’s longstanding expertise in the field with technologies such as SAP BTP and its AI tools, SAP is expanding this initiative globally to address the urgent, planet-wide challenges of climate change. https://sap.to/605479TiM

What’s New in SAP Analytics Cloud | Deep Dive with Product Experts | Q4 2025

Join Product Marketing Manager Orla Cullen as she walks through the feature highlights from SAP Analytics Cloud’s Q4 2025 update.

00:00 Intro
00:26 Admin & Service Management
00:31 Home screen renewal – enhancements
04:00 Horizon theming availability
06:21 My Metrics for KPIs Monitoring (fka Watchlist)
10:21 Model Size Statistics and Analysis
13:42 Data Analyzer
13:47 Data Analyzer enhancements
18:49 Data Modeling
18:54 Data Export API – Master Data Hierarchies
22:53 Enterprise Planning
22:58 Compass: support for Seamless Planning
25:20 Data Actions: automatic dimension mapping for cross-model copy
26:58 Data Actions: input control binding for data action script object
27:48 Data Actions: sort parameters in the starter
28:12 Plan Entry: clean and replace for data file upload
30:37 Scheduling & Process Management: factory calendar
34:59 Live Versions in Planning
39:58 Validation Rules: extending single dimension reuse to 25 rules
40:18 Version Management: API to delete private versions
41:03 Version management: undo/redo on shared private versions
43:15 Microsoft Office Add-in
43:20 Microsoft Office Add-in (Excel)
51:42 Story Design
51:47 Named Color Palette
57:32 Story Extensibility
57:37 Add Hyperlink Support to Button Widget
59:26 Code-free configuration of pop-up open and close in story design time
1:01:41 Bookmark enhancement: enabling global bookmark creation without story edit permission
1:05:19 Providing script APIs to add, remove, and modify chart variance
1:08:36 Composites: Supporting where-used list functionality
1:11:10 Automatic Exposure of Script Object Functions for Reuse Across Multiple Stories
1:14:17 CSS enhancements : CSS class picker in styling panel
1:15:57 CSS enhancements: box-shadow and border-radius support for widgets in stories
1:17:30 Custom widgets: supporting account hierarchies in builder panel
1:18:21 Custom widgets: supporting dimension and measure input control
1:19:26 User Collaboration
1:19:31 Scheduling a story based on a SAP Datasphere live connection
1:22:35 Outro

For more on SAP Analytics Cloud, check out the release highlights page at https://sap.to/60567g7FE

Partnering for Manufacturing Transformation: How Siemens Gamesa Transforms Production with SAP

See how Siemens Gamesa, a leading wind turbine manufacturer, modernized their production process with SAP Digital Manufacturing—supported by their SAP partner, Syntax Deutschland.

In this interview, Sarah Mei Niesel, Product Marketing for SAP SCM Design & Manufacturing, talks with Jakob Weber, Head of Digital Factory at Syntax Deutschland, the partner who implemented the solution at Siemens Gamesa. They discuss:
– Choosing SAP Digital Manufacturing to replace legacy MES systems
– Achieving seamless ERP integration and robust traceability
– Rapid rollout across 16 manufacturing plants
– Maintaining alignment with business goals while accelerating efficiency

00:00 – Introduction: Overview of Siemens Gamesa’s manufacturing challenge
00:21 – Partner collaboration: How Syntax supported Siemens Gamesa
01:00 – SAP Solution: Why SAP Digital Manufacturing was selected
01:40 – Results: Benefits achieved and impact across 16 plants

💬 Comment below: Which part of SAP Digital Manufacturing do you like the most?

💻 Learn more about Syntax: https://sap.to/60557pizX
🔔 Subscribe for more SAP customer success stories: https://sap.to/60567pizk
🌐 Explore how SAP solutions can transform your manufacturing processes: https://sap.to/60577pizZ

Partnering for Manufacturing Transformation: How Howdens Modernized Production with SAP

Howdens, a leading kitchen manufacturer, transformed their production process with SAP Digital Manufacturing—made possible by their SAP partner, Engineering Industries eXcellence.

In this interview, Sarah Mei Niesel, Product Marketing for SAP SCM Design & Manufacturing, talks with Graham Heiner, European Delivery Manager at Engineering Industries eXcellence, about:
– Moving from make-to-stock to make-to-order production
– Implementing cloud-based SAP solutions across multiple sites
– Achieving seamless ERP integration
– Driving efficiency and customization in Howdens’ manufacturing

00:00 – Introduction: Overview of Howdens’ transformation
00:21 – Partner collaboration: How Engineering Industries eXcellence supported Howdens
01:10 – SAP Solution: Why SAP Digital Manufacturing was chosen
02:57 – Results: Benefits achieved and impact on production

💬 Comment below: Which part of SAP Digital Manufacturing do you like the most?

💻 Learn more about Engineering Industries eXcellence: https://sap.to/60577pinX
🔔 Subscribe for more SAP customer success stories: https://sap.to/60597pinZ
🌐 Explore how SAP solutions can transform your manufacturing processes: https://sap.to/60527pinj

Previous Next
Close
Test Caption
Test Description goes like this